A packed crowd lit by stage light at a live event
Industries/Events & ticketing

Events &
ticketing.

Product UX, brand and campaign systems for event platforms, festivals and experiences; where the entire year can be decided by two weeks of traffic.

The reality

Ticketing punishes friction mercilessly; everyextra checkout field or slow page turns peakdemand into abandoned carts.Smooth versus clunky UX is a sold out roomversus empty seats.

Brands must balance two conflicting jobs; generating event hype while inspiring transaction trust. Hype without trust fails to convert, and trust without hype fails to sell out.

What we solve

Checkout abandonment

We rebuild the funnel around mobile reality: fewer steps, honest fee display, wallet payments, and states designed for the moment servers are busy.

Traffic spikes

Design and content systems that stay legible under load, with pages that work when everything happens at once.

Two audiences, one product

Organisers and attendees want opposite things. We design distinct journeys that share one design system.

Campaign fatigue

Announcement, phase releases, last call: a campaign architecture with enough variety to run for months without burning the audience.

Proof in this sector

Eventic

A high-traffic ticketing platform rebuilt around a scalable design system, rebuilt component states and a streamlined checkout funnel.

Read the case study
The Eventic ticketing platform shown on mobile

Projects
in this space.

Sector-relevant work and adjacent projects where the same playbook applied.

All projects

FAQ.

Do you work with the platform we already use?

Expand answer

Usually, yes. Most of the gain sits in the layer you control — storefront, landing pages, checkout copy and states — and we design against your platform's constraints rather than asking you to migrate mid-season.

Can you design the organiser dashboard as well as the storefront?

Expand answer

Yes. They are two journeys on one design system: the organiser needs control and reporting, the attendee needs speed and clarity. Building both from the same components keeps them consistent as the product grows.

How do you reduce cart abandonment?

Expand answer

Fewer steps, fees shown honestly and early, wallet payments, and states designed for the minute your servers are busiest. We instrument the funnel first, so every change is argued from your own drop-off rather than a checklist.

Can you run the launch campaign too?

Expand answer

Yes — announcement, phase releases and last call, with enough creative variety to run for months. Media starts the week the landing page is live, and we sequence backwards from your on-sale date.